Return and Refund Policy

At Best Pricer, we provide a simple 30-day return policy. From the day your order arrives, you have 30 days to request a return. Be sure to read our complete return and refund policy before starting a return or exchange.

Return Policy

To be eligible for a return and refund, the product must meet the following conditions:

  • The product is unused and in its original packaging.
  • The return request must be submitted within 30 days of receiving the product.

Return procedure

  1. Return Request: Please contact us first at contact@bestpricer.co.uk to request a return. Items returned without prior request will not be accepted.
  2. Return instructions: Follow the instructions you receive from us after your return request.
  3. Return Shipping: Please return the product to us according to the instructions you received. Ensure the product is properly packaged to prevent damage during transport.

Refunds

  • Approval:  We'll let you know if your refund has been approved. If approved, you'll automatically receive your refund back to your original payment method within 10 business days.
  • Processing:  Please note that it may take some time for your bank or credit card company to process and post the refund.

Damage and Problems

Please check your order upon receipt and contact us immediately if the item is defective or damaged, or if you received the wrong item. We will assess the issue and provide an appropriate solution.

Return Label Responsibility

If you no longer want the product, you’re welcome to return it to us. However, return shipping costs are the responsibility of the customer.

Exchange

We do not offer direct exchanges at this time.
If you'd like a different item, the fastest way is to return your original purchase. Once your return is accepted, you can place a new order for the item you want.

Restocking Fee

We do not charge any restocking fees.

For questions or more information about our returns policy, please contact us:

Business Name: Best Pricer

Phone: +44 7427827288

Email: contact@bestpricer.co.uk

Address: 8-10 Hornton St, London W8 4NW, UK

Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)

Response Time: We aim to respond within 1 business day.